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All our products have anti-fake stickers as per
the image below:
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Old Sticker
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New Sticker
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First Step
The anti-fake stickers is located on the back of the package. If you cannot find or identify it, please return the product immediately to the store where you bought it from.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]
Second Step
Scratch to identify the unique 16 digits of authenticityOld Stickers: scratch the area CODENew Stickers: the metal area where you read ZLAB[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_column_text]
Third StepCheck the 16 digits of authenticity:
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What to do when you find a counterfeit product?
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The first thing to do is return to the store where you bought the product and ask for a refund. Then send us a photo of the receipt and the anti-fake sticker so that we can take legal action and prevent this from happen again.
contact@ziiplab.com
You can also report the store to the agency:
The Canadian Anti-Fraud Center
fake@antifraudcentre.ca
Toll Free – (888) 495-8501[/vc_column_text][/vc_column][vc_column][vc_empty_space][vc_column_text]
Please let us know if you have any questions.
CONTACT US
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